Frequently Asked

Answers before you ask.

Most projects start with the same handful of questions. If yours isn't covered here, send it through the quote form and we'll get you a real answer.

Do you ship outside of Arizona?
Yes. While we're based in Phoenix and serve the Southwest most heavily, we ship and install nationwide for the right project. Restaurants, airport terminals and federal buildings have all received our work outside Arizona.
What's the typical lead time?
For most custom booth and millwork orders, plan on 6–10 weeks from final approval to delivery, depending on materials, finish schedule and shop load. Larger build-outs and tighter scopes are quoted with a project-specific timeline.
Do you work from designer drawings, or can you design too?
Both. We regularly build from architect and designer drawings, and we also work directly with owners from a sketch or reference photo. If you don't have drawings, we can produce shop drawings for approval before any wood is cut.
What materials do you use?
Hardwoods, marine-grade plywoods, commercial laminates, contract-grade vinyls and fabrics, and stone/solid-surface tops. We'll match a finish you've already specified or recommend something that holds up in your specific environment.
Do you upholster in-house?
Yes. Cutting, sewing and upholstery happen in our Phoenix shop, on the same floor as the woodworking. That keeps timelines and quality control under one roof.
Can you handle reupholstery and refinishing?
Yes. We refurbish existing booths, banquettes and seating — replacing foam, fabric and worn wood components — when a full replacement isn't needed.
What information do you need to quote a project?
Helpful starting points: a floor plan or sketch (to scale if possible), photos of the space, the look you're going for (reference photos are great), preferred materials or finishes, quantity, and any deadline you're working toward. We'll fill in the rest during the conversation.
Do you do residential work?
We focus on commercial — restaurants, hospitality, airports, government and corporate interiors. We occasionally take on residential projects when they're a fit (custom kitchen booths, home bars, built-ins). Reach out and we'll let you know.
How does the process work, start to finish?
  1. You send us drawings, photos or a description of the project.
  2. We review and respond with questions, options and a written quote.
  3. If approved, we produce shop drawings for sign-off.
  4. We build, finish and upholster in our Phoenix shop.
  5. We coordinate delivery and (where applicable) install.
Can I tour your shop?
By appointment, yes. Email richard@asllc-usa.com or use the quote form to schedule a visit.

Didn't see your question?

Send it over — we read every inquiry.

Ask Us Anything